How bookings are protected Cách giữ chỗ
Card on file, $0 todayRecommendedClient saves a card. Charged only for a late cancel or no-show.
Deposit on every bookingFewer no-shows, but more people leave before booking.
No card neededEasiest to book; no way to charge no-show fees.
Deposits Đặt cọc
Deposit for services marked “Deposit”5 services, e.g. Acrylic and Gel-X full sets
AmountMinimum $10 · counts toward the bill at checkout
10%20%50%Fixed amount
Also require after 2 no-showsApplies to any service for that client
Trusted clients skip depositSet per client in Clients
Cancellation window Thời hạn hủy miễn phí
Free to cancel or reschedule up to
12 h24 h48 h
Late cancel or no-show feeOf the booked service total
25%50%100%
Grace period before marking no-show
10 min15 min20 min
Example: $85 booking → $42.50 fee if canceled less than 24 h before.
Charging the fee Cách trừ phí
Review before chargingRecommendedOwner taps Charge or Waive on each no-show. Good for regulars with a real excuse.
Charge automaticallyCard is charged 15 min after start time.
Online booking window Thời gian cho đặt online
Clients can book up to
30 days60 days90 days
Minimum notice
None1 h2 h
Reminders (SMS) Tin nhắn nhắc lịch
24 h before · reply C to confirm, R to reschedule
2 h before
Sent in English, only to clients who opted in. STOP always unsubscribes.
What clients see in the app Khách thấy trong app
English
Free cancel or reschedule up to 24 h before. Late cancel or no-show: a 50% fee may be charged to your card. Nothing is charged today.Tiếng Việt
Hủy hoặc đổi lịch miễn phí trước 24 giờ. Hủy trễ hoặc không đến: có thể bị trừ phí 50% vào thẻ. Hôm nay không trừ tiền.Changes apply to new bookings only. Existing bookings keep the policy the client agreed to.